TERMS & CONDITIONS

At ZAYRAAH, we believe in transparency, quality and trust. Please review our policies before placing your order.

 

Order Confirmation

Orders are confirmed before dispatch. Some styles may occasionally go out of stock due to high demand

 

Payment Policy

Orders cannot be cancelled once placed.

Kindly ensure product selection before confirming.


No Refund Policy

We do not offer refunds after order confirmation.

 

Product Care Responsibility

Our jewelry is crafted with premium anti tarnish materials. However, damage caused by improper handling, drops, scratches, or negligence is not covered.


Care Instructions

To maintain long lasting shine:

  • Keep away from perfumes, lotions, and chemicals
  • Avoid chlorinated water
  • Store in a dry place
  • Wipe gently after use

Natural Wear

Slight fading or minor wear over time is normal with regular usage.


Shipping & Delivery

Orders are dispatched as soon as possible.

Estimated delivery time: 2-3 working days (may vary by location)


Custom Gift Packaging

Premium gifting box and decoration options are available at an additional charge.


Exchange Policy

Exchanges are accepted only for:

  • Wrong product received
  • Manufacturing defects

To request an exchange:

  • Report within 24 hours of delivery
  • Share a clear unboxing video without cuts


Courier Delays

Delays caused by courier partners are beyond our control.

 

By placing an order with ZAYRAAH, you agree to these terms and conditions.